“My window supplier contracted specialist installation and home development company, TDM Installations ,to install the Internorm doors and windows we ordered for our new-build home in Pendleton, near Clitheroe. We are project-managing the build ourselves – which has proved to be a really interesting challenge!
We have chosen all our local contractors very carefully, using a combination of personal experience and recommendation. Whilst TDM Installations were appointed by the window company, now that we know them, we would have chosen them in a moment!
After commencing the installation they highlighted that there were issues with the sizes of several of the windows .TDM’s team of professional joiners proved to be flexible and offered to adapt the timber frame to accommodate the oversized windows. We had already waited 4 months for delivery of the windows, so we accepted TDM’s offer to adapt our timber frame to fit the windows otherwise our project would have come to a halt.
Then we found that the thresher details we had been issued for the doors were wrong. Again, TDM rectified the situation by adapting the threshers to fit the doors. Never any complaints from them they just got on with the task in hand in a very professional manner.
I can only speak highly of Marcus and Emilio at TDM. Without their professional skills and support, we would have had a really disappointing experience. Our home is wind and water tight, not only because of the manufacturer, but because of the genuinely professional team they sub-contracted to install our system!,”
Steve and Julie Woods
“We contacted TDM for a quote to convert our stand alone garage into a useable living space/studio
Emilio came to assess the building/job and seemed very attentive. He went into more detail than every other quote (we had 5 quotes from other companies).
Initially we went with another contractor due to price and our budget constraints, and when I called TDM/Emilio to tell him we would not be going with his quote, he couldn’t have been more professional; he was polite and understanding and wasn’t in the least bit put out for all the time and effort he had already put into it, he then finished by leaving the offer open in case anything fell through.
However it turned out that the quote/company we did go with wasn’t up to scratch, after confirming the job(with the other contractor) they began to add costs on top of the supposed ‘all inclusive’ quote, and were quite unprofessional, and came across as rude on the phone and in email, which worried me a lot, so I quickly I made the decision to not accept this new increase in cost and called TDM/Emilio as quickly as I could-we did have to borrow more cash to fund the project but what a relief, I can honestly say it was one of the best decisions I’ve ever made and was well worth the higher cost (baring in mind TDM was still a competitive price and wasn’t the highest quote we received)
During the build we came across a few issues which, I don’t believe, would have been rectified with such ease if we had gone with another company.
Emilio found 2 large leaks which would have presented big problems down the line, and fixed them accordingly, even though it wasn’t part of the quoted job (we cursed the rain when it was here, but it was a blessing in disguise as it highlighted issues with walls and roofing which we had no idea were issues)
The roof beams had bowed and could have caused issues for structural integrity in the future, and also would have given us a wonky ceiling. Emilio took the extra time to reinforce the beams and basically built a new internal roof structure so that the aesthetics would be on point, a small cost for extra timber but saved us thousands in a new roof.
We had some issues with drainage for a toilet and ground work but once again, Emilio took the time and effort to test and rectify the issue and worked even harder to get back on track and never tried to put any extra costs on top. He really does do the work of two people and manages to keep the standards high whilst doing so.
Emilio takes pride in his job, his work ethic is admirable, his attention to detail and standards are very high, and if I thought I trusted him before starting the job, his day to day work, the problem solving and professional attitude has only confirmed this, and I wouldn’t hesitate to call on them again and can highly recommend.
Trustworthy, reliable, punctual, hard working and excellent craftsmanship.
Thank you, the conversion really is even better than we had imagined, it’s actually quite amazing!”
Nicole
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